Semantic Analysis v s Syntactic Analysis in NLP
Exploring the Depths of Meaning: Semantic Similarity in Natural Language Processing by Everton Gomede, PhD Enter natural language processing, a branch of computer science that enables computers to understand spoken words and text more like humans do. While, as humans, it is pretty simple for us to understand the meaning of textual information, it is […]
Chatbot breakthrough in the 2020s? An ethical reflection on the trend of automated consultations in health care PMC
Healthcare Chatbots: Benefits, Use Cases, and Top Tools A chatbot is able to walk the patient through post-op procedures, inform him about what to expect, and apprise him when to make contact for medical help. The chatbot also remembers conversations and can report the nature of the patient’s questions to the provider. This type of […]
How customer service automation can improve your business
Customer Service Automation Software: Advantages & Examples Today’s businesses are increasingly reliant on interconnected digital tools, from apps and management systems to communication software and online platforms. Automation helps to bring these ideas together, and in doing so it allows companies to streamline their processes in a way that’s never been possible before. New automated […]